Frequently Asked Questions
Find answers to common questions about our 3D printers and electronics
What software should I use with my ELEGOO 3D printer?
We recommend using CHITUBOX or Voxeldance Tango for our resin printers, and Cura or OrcaSlicer for our FDM series.
Where can I find the latest firmware for my device?
All firmware updates, drivers, and manuals are available for download on our official Support page under the 'Download' section.
Do ELEGOO printers come with a warranty?
Yes, we provide a 1-year limited warranty on the main components of our printers and a 6-month warranty on consumable parts like LCD screens.
What is the difference between Mars and Saturn series?
The Mars series features a compact build volume for high-detail miniatures, while the Saturn series offers a larger build plate and higher resolution for bigger projects.
Are your STEM kits suitable for beginners?
Absolutely. Our Arduino-compatible kits include detailed tutorials and all necessary components to help beginners learn electronics and programming from scratch.
How do I replace the FEP film on my resin tank?
FEP replacement involves loosening the steel rings on the vat. Detailed video tutorials are available on our YouTube channel for every specific model.